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TELECOMMUNICATIONS OFFICER

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Position Details 

Position Details

Job Title TELECOMMUNICATIONS OFFICER
Position Number 8102664
Job Category University Staff
Job Type Full-Time
FLSA Status Non-Exempt
Campus Rogers Park-Lake Shore Campus
Department Name CAMPUS SAFETY
Location Code CAMPUS SAFETY LSC (04730A)
Is this split and/or fully grant funded? No
Duties and Responsibilities
Duties of this position include answering telephones, dispatching officers and university staff to non-emergency and emergency situations, communicates with all units of the university and other law enforcement agencies, records all events into the department computer and reporting software, monitors campus safety cameras in real time, and conducts computer searches in law enforcement databases. This position works at the Lake Shore Campus, and will have to maintain a flexible schedule and work weekends as well as weekdays. The position reports operationally to the Watch Commander and may need to work extended shifts as directed. The position reports administratively as assigned.
Minimum Education and/or Work Experience
High school diploma or equivalent and up to one year of data processing experience.
Qualifications
High School diploma or equivalent. Preferred requirement of college coursework related to public safety, law enforcement or criminal justice.
Work experience requires one year of data processing, one year in public safety or more than one year in general call center task assignments.
- Good telephone etiquette, computer skills and data entry experience.
- Must pass an extensive background investigation and drug screening.
- Ability to prioritize and remain effective and composed during stressful periods of time.
- Strong verbal and written communication skills, and listening skills.
Illinois State Police LEADS Certification must be attained within 90 days of employment and be maintained annually.

must pass extensive background investigation and drug screening
Certificates/Credentials/Licenses
Illinois State Police LEADS Certification must be attained within 90 days of employment and be maintained annually.
Computer Skills
- Advanced data entry skills
- Ability to quickly learn and use software programs
Supervisory Responsibilities No
Required operation of university owned vehicles No
Does this position require direct animal or patient contact? No
Physical Demands Standing, Repetitive Motions
Working Conditions Lighting, Heating, Ventilation, Noise, Irregular Hours
Open Date 03/13/2024
Close Date
Special Instructions to Applicants
Diversity and Inclusion Statement 
Diversity, Equity, and Inclusion

As one of the nation’s largest Jesuit, Catholic universities, Loyola University Chicago fosters a transformative cultural experience that honors diversity, equity, and inclusion. We are committed to not only recruiting, but also retaining a diverse, mission driven workforce and enabling a culture of inclusiveness in an environment that values service excellence, stewardship, personal well-being, and professional development for all of our employees. Loyola University Chicago supports its staff and faculty with a wide array of affordable, comprehensive and competitive benefits centered on health and wellness, financial security, equity, and work-life balance. We actively seek those who wish to join our faculty, staff, and students in a community of diverse opinions, perspectives, and backgrounds supporting our Jesuit mission and striving toward the same goal of being persons for and with others.

Quick Link for Posting https://www.careers.luc.edu/postings/27763

Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * Do you have a high school diploma or equivalent and zero-one year of experience?
    • Yes
    • No
  2. * Do you have data processing experience?
    • Yes
    • No
  3. * Do you have dispatching experience?
    • Yes
    • No
  4. * Please indicate your years of experience dispatching or working with multi-phone line systems:
    • None
    • Less than One Year
    • One to Two Years
    • Two to Five Years
    • Five to Ten Years
    • More than Ten Years
  5. * Why do you want to work for Loyola University Chicago?

    (Open Ended Question)

  6. * How did you hear about this employment opportunity?
    • Public Job Posting
    • Internal Job Posting
    • Agency Referral
    • Advertisement/Publication
    • Personal Referral
    • Website
    • Other

Applicant Documents

Required Documents
  1. Resume
  2. Cover Letter/Letter of Application
Optional Documents