Patient Access Representative II Urology - Westlake

University Hospitals   Cleveland, OH   Full-time
This job is no longer available.
Job Posting Shared.
Job Posting Reminder Sent.

Position Summary/Essential Duties

 

  1. Registers patients in a courteous and efficient manner.  Obtains accurate and complete registration information to ensure prompt billing and reimbursement
  2. Answers telephones in professional and courteous manner to ensure positive communication with providers, patients and customers
  3. Schedules patient appointments at the time of check-out
  4. Collect co-payments and outstanding balances at the time of service
  5. Responsible for the accurate reconciliation of charge tickets and patient payments
  6. Perform secretarial, general office duties and other tasks assigned to support daily operations
  7. Provide cross-coverage to practice sites as assigned
  8. Communicates clearly and collaborates effectively to enhance patient care and facilitate daily operations

Position Summary/Essential Duties

 

  1. Registers patients in a courteous and efficient manner.  Obtains accurate and complete registration information to ensure prompt billing and reimbursement
  2. Answers telephones in professional and courteous manner to ensure positive communication with providers, patients and customers
  3. Schedules patient appointments at the time of check-out
  4. Collect co-payments and outstanding balances at the time of service
  5. Responsible for the accurate reconciliation of charge tickets and patient payments
  6. Perform secretarial, general office duties and other tasks assigned to support daily operations
  7. Provide cross-coverage to practice sites as assigned
  8. Communicates clearly and collaborates effectively to enhance patient care and facilitate daily operations

 

 

Education/Expertise:

High school diploma required

 

 

Required Credentials, Licensure or Certification (i.e. RN, RRT):

 

 

 

 

 

Experience & Knowledge:

Required:                                                                                                                                 Three years or more of clerical experience, preferably in a medical setting                                                                                                                                                         Familiar with operation of standard office equipment Proficient PC skills, including MS Office products Demonstrates strong interpersonal and communication (verbal and written) skills

Ability to Multi-Task

                                                                                                                                                                                  

Special Skills & Equipment Knowledge:

Preferred:

Experience with IDX

Proficient in MS Excel

Working knowledge of medical Terminology preferred

 


This job is no longer available.

University Hospitals

Cleveland, OH