If you are looking to build your career in Information Systems services while supporting the work and employees of a nonprofit agency, then this is the role for you!

Join our team of competent and compassionate IS professionals as a Junior IS Analyst in the Information Technology department at Behavioral Health Network!

Your experience, knowledge and advanced skills will support the IS department and teams with the following:

• Monitors and maintains automated tasks using Microsoft Power Automate
• Triages help desk tickets for the IS Data warehouse team
• Analyzes user requirements, procedures, and problems to automate processing or to improve existing computer systems in a team environment by performing the following duties.
• Performs day-to-day end user support, database/system maintenance, trouble shooting and enhancement of installed MS-SQL Server and proprietary processing systems.
• Analyzes the needs of all departments and works with the IS team to establish priorities for, and systems design and implementation of, MS-SQL Server, Reporting Services (SSRS), Pentaho, Power BI projects, Power Automate, and other programming tools.
• Performs database management, client data imports/exports, analysis and reporting, financial data management and data merge/purge.
• Understands and performs data transfer process (ETL).
• Researches data discrepancies, and works within the IT/IS department as well as other departments to review and resolve system problems.
• May work with vendor-side support personnel on implementations, upgrades, patches, and application support.
• Works with Business Analysists to collect and define requirements and translate those requirements into applications/reports/solutions that add value to the business

Who are we?

Behavioral Health Network is a growing non-profit community behavioral health agency that has been providing services to children, adults, families and communities in Western Massachusetts since 1938. BHN provides comprehensive, outcome-driven behavioral health care. We are dedicated to offering high quality, affordable and culturally appropriate care to people of all ages and income levels in our constituent communities.

Reasons to work with BHN:

• Work with an agency who does amazing things for others
• You will be able to change a person’s life by assisting our employees!
• You will expand your understanding of various health areas at the same time providing tech support!
• You will have the opportunity to grow within the agency
• You will not be bored with our fast-paced environment
• You will have excellent benefits package & time off benefits available

Qualifications/Requirements

What are we looking for in a Jr IS Analyst?

• Bachelor’s Degree in Computer Information Systems or related degree area and 1-2 years of experience or training or equivalent combination of education and
• Intermediate experience with Microsoft Power Automate Desktop
• Basic skillset with MS SQL Server
• Basic skillset with T_SQL queries
• Experience with Python scripting or another programming language
• Knowledge of report development and standardization
• Understanding of relational database(s) design
• Basic HTML/CSS experience
• Basic knowledge of new Microsoft tools, such as Power Flow, Power Apps, Microsoft Forms, SharePoint
• Effective organizational, communication, time-management, and interpersonal skills
• High attention to detail
• Must possess strong analytical and problem-solving skills
• Is able to convey and respond to oral and written information effectively.
• Ability to handle multiple projects/tasks simultaneously while meeting deadlines
• Ability to work flexible/extended hours, including evenings, and/or weekends as required
• Desire to grow into a higher-level Informational System Analyst role

How do I apply to be a Junior IS Analyst?

If you are interested in this opportunity, please click “Apply for Job” from Kronos/WFD or visit our website at www.bhnworks.org and click on “Browse All Jobs” to apply!

BHN maintains its commitment to social justice and diversity and strongly encourages diverse candidates to apply.

**NOTICE**
In accordance with the BHN Mandatory COVID vaccine policy - all staff, interns, temps, residents and contractors are required to be fully vaccinated no later than day one of employment. Medical or religious exemptions will be offered and must be approved prior to starting work.

The same guidelines noted above apply during flu season (defined as December 1st – through end of flu season as announced by the CDC) for BHN’s Mandatory Influenza Vaccine policy.

Additionally, BHN is a Tobacco Free workplace. All Staff, interns, temps, residents and contractors agree not to smell of or use Tobacco or ENDS products while on paid work time or within sight of any BHN facility.