Performs secretarial duties under general supervision including but not limited to: -Scheduling appointments, relaying messages, requesting refills on patient's behalf, scanning and filing in a fast paced environment.

• Regularly answers the hunt line.
• Routinely answers calls prior to voicemail activation.
• Communicates appropriate and approved information to patients. Does not give medical advice without MD directions.
• Provides practice support which could include switchboard coverage, patient check out, obtaining authorizations and various other practice assigned tasks.
• Knowledgeable in all aspects of insurance authorizations. Obtains necessary referrals/authorizations from various insurance carriers as needed. Schedules outside imaging, MRIs, CTs, when necessary. Ensures authorizations are obtained prior to patient appointments.
• Works closely with patients, physicians, residents, clinic, management and secretarial staff to facilitate efficient communication among all parties.
• Utilizes knowledge of medical processes and office procedures at all times.
• Effectively communicates and accurately documents via Epic EHR system relaying messages to Physicians and Patient Care team.
• Ability to provide secretarial coverage (desk, phone, message, surgery scheduling coverage) during planned secretarial time away from the office. Familiarity with section co-workers duties when called upon for coverage. Capacity and willingness to work with & for others in section.
• Maintains accurate schedule in EPIC. Blocking time where appropriate and inserting add on slots when MD is covering.
• Reviews surgery case requests and assures that the orders are fully accurate and all necessary information is provided to the surgery schedulers.
• Reviews work queues daily for completion of orders, pre-ops and misc. paperwork.
• Completes necessary orders/requisitions as indicated in patient notes and by MDs protocol.
• Work queues are kept current with all orders worked within 5-7 days of entry.
• Accurately prepares temp chart, assuring that note/report/test results from prior visit is in the temp chart. Routinely has charts available 3 days prior to visit, and also includes patients added on once charts are prepped.
• Assists with special projects as needed.
• Other duties as needed and assigned by Supervisor.

High school or equivalent and two years of directly related medical secretary/office experience. Will consider equivalent combination of education and experience. Will consider equivalent combination of education and experience.

EMR and Orthopedic office experience preferred.

Per Diem