Prepares maintains and enters Commission & Licensing information into the applicable system. May work with internal or external customers to resolve problems. Maintains inbound phone queue.

• Data entry support for Commissions & Licensing or other finance area.

• Communicate with Agents via phone communication, and via email queue, in a professional manner.

• Identifies and corrects problems with data entered in applicable systems, including Facets and SalesForce.

• Accurately enters all data into the system and posts to the appropriate accounts as needed. Maintains SLA for all daily items.

• Verifies and maintains processes that result in the appropriate and timely entry of data.

• Identifies trends in incoming/outgoing data and communicates to appropriate upline or internal departments to resolve issues and correct errors.

• Required High School Diploma or equivalent

• Preferred Associate's Degree

• Less than 2 years of experience typically gained through knowledge/skills/abilities of previous ICD/CPT coding, registration and/or billing, medical terminology. and insurance guidelines. Required

• Knowledge in Facets, Onbase and Excel highly Preferred.

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CURRENT SPECTRUM HEALTH TEAM MEMBERS – Please apply through Find Jobs from your Workday team member account. This career site is for Non-Spectrum Health team members only.

Spectrum Health is committed to providing a safe environment for our team members, patients, visitors and community. That is why we require a drug-free workplace and various vaccinations as a requirement for employment.

Spectrum Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, sexual orientation, veteran status, or any other legally protected category.

An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.

If you are a qualified individual with a disability, you may request assistance in completing the application process by calling 616.486.7447. We are committed to granting reasonable accommodations in accordance with applicable laws.