Duties and Responsibilities include the following. Other duties may be assigned

1. Greets patients upon arrival.*
2. Responsible for verifying insurance and collecting co-pays, deductibles and balances due.*
3. Collect and post charges and payments.*
4. Obtain prior authorizations for procedures performed in house and other facilities.*
5. Answers multi-line telephone in a courteous and timely manner.*
6. Ensures appointment slots are filled in accordance with scheduling guidelines.*
7. Maintains telephone call list to notify patients of availability or changes in appointment time, reschedules accordingly.*
8. Maintains up to date HIPAA forms on all patients.*
9. Checks messages upon arrival to the office and follows up on calls as necessary.*
10. Scans patients tests, patient information and office notes into system.*
11. Processes daily receivable cash and credit cards.*
12. Prepares new patient packets.
13. Assists clinical staff with rooming patients and checking vitals.
14. Performs other job duties as assigned.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Language Ability:

Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.