Description

Do you have the career opportunities as a Coordinator Patient Navigator you want in your current role? We have an exciting opportunity for you to join Tulane Medical Center, a facility that is part of the nation's leading provider of healthcare services HCA Healthcare.

At Tulane Medical Center, we want to ensure your needs are met. We offer a variety of comprehensive medical, dental, and vision plans along with some unique benefits including:

• Student Loan Repayment
• Tuition Reimbursement/Assistance Programs
• Paid Personal Leave
• 401k (100% annual match – 3% to 9% of pay based on years of service)
• Identity Theft Protection discounts
• Auto, Home, and Life Insurance options
• Adoption Assistance
• Employee Stock Purchase Program (ESPP)

Great healthcare starts with compassion.

Our teams are a committed, caring group of colleagues. Do you want to work as a Coordinator Patient Navigator where your passion for creating positive patient interactions are valued? If you are dedicated to caring for the well-being of others, this could be your next opportunity. We want your knowledge and expertise!

The Coordinator Patient Navigator accompanies the patient throughout the course of the injury. The course includes both outpatient visits in the clinic, as well as when hospitalized on an inpatient/surgery unit for diagnosis, treatment, symptom management or palliative care. This position is also responsible for care coordination for the patient to increase access to care within the community. As part of their role, the patient navigator will help the patient to make follow-up appointments, ensure proper referrals are in place for patient care, and help navigate the insurance system (precertification, etc). The patient coordinator/navigator is the bridge which links the patient to the health care professionals involved in the patient’s care, as well as with the various necessary resources outside the hospital, such as home health care, physical/occupational therapy, obtaining DME, etc. The Patient Coordinator/Navigator is a resource to the patient, referring organization, and other health care professionals. He/she works in close collaboration with the treating physicians and other team members to ensure all research protocols are followed, necessary studies and labs are performed according to protocol, and to improve overall access and feasibility of patient to receive complete and comprehensive care within our system.

About this unit:

• The culture throughout the entire hospital is team and patient focused.
• Everyone on the team are motivated and leadership is committed to mentoring through career mapping for educational and personal success.

 Responsibilities:

• Coordinates the patient care process including needs assessments, admissions, discharges and follow-up across the continuum of care.
• Obtains required pre-certification for evaluation and treatment of the patient’s condition (including referrals, labs, DME, physical therapy, home health, and radiology as needed as well as any other needs related to the patient’s injury).
• Maintains continuous communication with the referring physicians, team physicians, staff members, case managers and any other necessary healthcare personnel within the institution or the community.
• Completes all related paperwork needed to be submitted to referring organizations as well as obtain and send related medical records as requested.
• Schedule imagining and appointments related to patient care plan as directed by physician.
• Acts as support and helps the patient navigate/move through the health care system.
• All other duties as assigned.

 What Qualifications You Must Have:

• Licensure/Certification/Registration: 
• Education: Bachelor’s degree in Public Health, Biology, Psychology, Education, Social Work or equivalent degree preferred. High school diploma required.
• Experience: 3 years’ experience in healthcare, experience in pre-certification process and referral process
• Special qualifications: Must be able to successfully complete established competencies for the position within designated probationary period. Demonstrated patient teaching skills and compliance with protocol management of patients.
• Work schedule: Cancer Center Clinic - Full-time - Monday-Friday(8:00 am-4:30 pm)

With 235+ beds, Tulane Medical Center is an acclaimed teaching, research and medical center serving the greater New Orleans area. Tulane Medical Center has been named a World’s Best Hospital by Newsweek in its 2019 listing of the top medical facilities across the globe. Of the 1,000 hospitals listed in the report, Tulane Medical Center is one of just 250 “World’s Best Hospitals” found in the United States and the only hospital in southern Louisiana on the list.

At Tulane, our mission statement reminds us that above all else we are committed to the care and improvement of human life. When we speak of our mission, we usually think about our dedication to patients and their families and our commitment to them. But we are also equally committed to our employees. You are part of an organization with a long history of compassion and service to patients. The degree to which we as an organization can provide quality healthcare service is highly dependent on how well you are able to perform your job.

HCA Healthcare has been continually named a World's Most Ethical Company by Ethisphere since 2010. In 2018, HCA Healthcare spent an estimated $3.3 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Coordinator Patient Navigator opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status