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Job Description

The Unit Secretary is the “go to” on each unit for clerical support. Responsibilities include taking phone calls, helping with directions to all visitors or outside team members to the unit, calling support when directed by clinical staff, assisting with discharge, admit, and transfer paperwork, ordering supplies, ensuring rooms are appropriately stocked, answering call lights for any non-direct patient care needs, etc.The Unit Secretary role is a very faced paced role requiring strong communication skills, the ability to prioritize and multitask. You will often be tasked with multiple requests by various teammates and clear communication and prioritization of your responsibilities will be necessary. This position is variable week days self schedule, but has a core schedule for weekends and holidays:

• This position is Four 10 hour days. Every other weekend

Job SummaryPerforms receptionist/secretarial duties and maintains confidential records, supplies and equipment per hospital and unit specific standards.Essential FunctionsGreets and directs guests on the unit in a manner that reflects a welcoming environment.

• Performs computer entry, schedules tests/procedures, processes orders, and performs other related activities per unit/hospital standard within a reasonable time frame.
• Maintains, in a timely manner, patient charts by labeling, assembling, filing/distributing appropriate reports/documents, maintaining chart order and other related duties, and reassembles upon discharge, making completed chart available for removal by Health Information Management (HIM). Records patient charges for services/supplies utilized.
• Collects, monitors, and audits QI data and reports as assigned.
• Maintains inventory of materials/forms and supplies and stocks according to unit standard.
• Maintains a clean unit environment/work area and maintains unit equipment including facilitating the repair of malfunctioning equipment with appropriate department/unit personnel. Prepares patient rooms per unit standard.
• May be required to interface with patients in a clinical setting. Performs assistive patient care activities under supervision and as delegated by a Registered Nurse (RN) including transporting patients, passing waters, etc. per unit standards. Transport equipment to patient care areas as needed.
• Demonstrates a high standard of moral and ethical behavior. Advocates for privacy, confidentiality and security of patient, staff and organization data.

Qualifications

• Required High School Diploma or equivalent

• 2 years of relevant experience related experience Required
• Successful completion of competency based orientation program. Required

• CRT-Basic Life Support (BLS) - AHA American Heart Association WITHIN 60 DAYS Regional Hospitals; WITHIN 90 DAYS Grand Rapids Cancer, Grand Rapids Cardiovascular Health, Grand Rapids OR Units, and Grand Rapids Inpatient Women's Health 60 Days required

Primary Location

SITE - Spectrum Health Blodgett Hospital - 1840 Wealthy St SE- Grand Rapids

Department Name

Emergency Department - Blodgett

Employment Type

Full time

Shift

Weekly Scheduled Hours

40

Hours of Work

5:00 pm - 3:30 am

Days Worked

Variable

Weekend Frequency

Every other weekend

Spectrum Health requires all team members to receive the COVID-19 vaccinations subject to certain exclusions based on the team member’s job category. Spectrum Health is committed to granting reasonable accommodations in accordance with applicable laws.

Accommodation Notice: If you are a qualified individual with a disability, you may request a reasonable accommodation in Spectrum Health's application process. Contact us at 616-486-SHHR (7447).

Spectrum Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, sexual orientation, veteran status, or any other legally protected

category. See more here.