Student Support Specialist



Student Support Specialist

Salary

$14.77 - $16.76 Hourly

Location

Tulsa, OK

Job Type

Full-time

Job Number

3762F-12-21

Department

Student Support Center

Opening Date

12/16/2021

Work Schedule

40 hours per week; Ability to work until 8:00pm

Campus

Metro

About TCC

Tulsa Community College is committed to creating equitable and inclusive work environments to support the success of the full range of our employees. We believe that employees who feel valued and respected will create policies, programs, practices and services to effectively meet the needs and exceed the expectations of our increasingly diverse student populations. We encourage candidates to apply who have demonstrated capacity to create inclusive work environments, to work effectively on increasingly diverse teams, and to serve the increasingly diverse college community. We are committed to hiring and retaining a racially diverse, culturally competent staff at all levels of the organization who not only reflect the demographics of our students, but also continue to deepen their skills and competencies to serve the full range of our community.

Job Summary

Answer incoming calls from clients (faculty, staff, and students). Troubleshoot and resolve caller’s support needs while delivering excellent client service.

Minimum Qualifications

Associate’s degree or equivalent education in Business or related field. Degree requirement may be substituted with equivalent work experience.

Six months experience in call center environment

Customer service skills, dependability, organization, flexibility, maintain confidentiality, maintain good working relationships and good communication skills.

Require experience with Microsoft Office, call center technologies, and other call center-related software.

TCC values our employees by providing a benefit package as a significant component of your compensation package.

Our benefits have been designed to provide important protection for you and your family in the case of illness, injury, or even death.

Full-time Benefits Guide
Full-time Benefits Summary

01
Do you have previous call center experience?
  • Yes
  • No

Required Question

Agency
Tulsa Community College